Nice to meet you
I am Paulina and I am glad you are here with me.
I am a founder of GO 4 EX CX and an incredible enthusiast
of innovative solutions.
I am here to introduce your team to the world of Customer Experience (CX), where relationships, communication, co-creation and emotions - both of customers and employees - are at the heart of success.
I will help your team understand what customer-centricity truly means, how to optimize processes to align with the needs of the modern customer and how to gain a competitive advantage by implementing CX strategies and creativity.
What I can do
for you and your team
I will show your team how to incorporate elements
of gamification, positive emotions and excitement into your processes to boost customer engagement leading to greater loyalty and trust towrads your company.
I will equip you and your team with tools to build
a strong CX foundation and the skills to use them creatively,
fostering an innovative approach to problem-solving.
I will strengthen your team's bonds through engaging
team-building activities during our workshops.
Together we can build a great experience for your customer, strengthen relationships in your teams and spend the time playing together, solving problems
as well as developing your inner creativity.
You will work as a team in order to define
and improve your aims of providing an excellent
Customer Experience.
I can’t wait to meet you and your team!
Get in touch, and let’s discuss your needs.
It's not a training.
It's an experience.
Go 4 EX CX
Quality Ceritficate ISO 9001
I am delighted to announce that Go 4 EX CX has successfully passed the audit and obtained the international ISO 9001:2015 Quality Management System Certificate!
This is an official confirmation that the processes for designing, planning and executing workshops in the areas of Employee Experience (EX), Customer Experience (CX) and teambuilding meet the highest global quality standards.
This means that:
◼ The client is at the heart of my actions;
◼ I base my work on values such as empathy and listening to the Voice of the Customer;
◼ I am committed to continuous improvement;
What does this mean for you and your team?
◼ Quality Guarantee: You receive services delivered at the highest level, in accordance with internationally recognized standards.
◼ Consistency and Professionalism: All stages of cooperation are executed based on clear and effective Standard Operating Procedures (SOPs).
◼ Safety of Cooperation: I manage risks and opportunities within the processes, ensuring the stability and predictability of the services delivered.
The ISO 9001:2015 certificate is a motivation for me to continue working on the quality, innovation and value I provide to my business partners!